TruHome AI Terms and Conditions of Use

TruHome Company Role

TruHome AI and its services may assist you in performing the various tasks in a real estate transaction. However, unless explicitly specified by the terms of use for a particular service (each a “Product’s Terms”), THE SERVICES ARE INTENDED TO provide you with data-driven insights but DO NOT PROVIDE any financial, real estate, or related advice of any kind.

Affiliated Business Relationship Notice

TruHome shares ownership and vested interest with Loft Team by Myers Realty and the Zachary Foust Podcast.

Account and Registration Eligibility

You must be at least 18 years of age to use the Services. By agreeing to these Terms of Use, you represent and warrant that: (a) you are at least 18 years of age; (b) you have not previously been suspended or removed from the Services; and (c) your registration and your use of the Services complies with all applicable laws and regulations. When you register for an account you will be asked to provide us with some information about yourself, such as email address, phone number, or other contact information. You agree that the information you provide is accurate and that you will keep it accurate and up-to-date at all times. When you register, you will be asked to provide a password. You are solely responsible for maintaining the confidentiality of your account and password, and you are responsible for all actions taken via your account. You may not share your user account(s) with others. Unless you have entered into a commercial agreement with us permitting you to use the Services for transactions on behalf of another person, you may use the Services only for transactions on your own behalf.

Use of Services

As long as you comply with these Terms of Use, we grant you a non-exclusive, limited, revocable, personal, non-transferable license to use the services, and to access, download, and use any App on your mobile device in object code form, for your personal use. If you are a real estate or mortgage professional acting in your professional capacity, you may additionally use the Services to provide information, to the extent permitted by applicable law, to your clients and to take actions on behalf of your clients (“Pro Use”). If you use the Services for a Pro Use, you represent and warrant that you have obtained all required authorizations and consents from your client. Except as expressly stated herein, these Terms of Use do not provide you with a license to use, reproduce, distribute, display or provide access to any portion of the Services on third-party web sites or otherwise. The Services may include software for use in connection with the Services. The Services may not be used for transactions in commercial real estate, which includes, without limitation, commercially zoned properties and vacation rentals.

Mobile Application Needs

To use any mobile application feature of the Services (each, an “App”), you must have a compatible mobile device. We do not warrant that any App will be compatible with your mobile device. You may use mobile data in connection with an App and may incur additional charges from your wireless provider for using an App. You agree that you are solely responsible for any applicable charges. We may update any app and may automatically electronically update the version of any App that you have installed on a mobile device. You consent to all automatic upgrades and understand that these Terms of Use will apply to all updated versions of an App. Any third-party open source software included in an App is subject to the applicable open source license and may be available directly from the creator under an open source license. These Terms of Use do not apply to your use of software obtained from a third-party source under an open source license.

Use of Content

Subject to the restrictions set forth in these Terms of Use, you may copy information from the Services without the aid of any automated processes and only as necessary for your personal use or Pro Use to view, save, print, fax and/or e-mail such information. 

Prohibited Use

BY USING THE SERVICES, YOU AGREE NOT TO:

  • reproduce, modify, distribute, display or otherwise provide access to, create derivative works from, decompile, disassemble, or reverse engineer any portion of the Services, except as explicitly permitted by any Product’s Terms to the extent applicable to that product’s Services;

  • provide/post/authorize a link to any of the Services (including but not limited to an agent profile page) from a third-party website that is not a real estate-related website owned or operated by a real estate or lending professional or institution;

  • remove or modify any copyright or other intellectual property notices that appear in the Services;

  • use the Services in any way that is unlawful, or harms TruHome AI, its service providers, suppliers, affiliates, or any other user;

  • use the Services in any way to discriminate against any individual or class of individuals protected under federal, state or local laws, or which may have a discriminatory impact against any individual or class of individuals, or which otherwise promotes illegal, racist or discriminatory activities or outcomes;

  • post, display, communicate, or otherwise make accessible to any third party on or through the Services (including but not limited to an agent profile page) a seller’s or listing agent’s offer of buyer agent compensation (including an amount, percentage, or that buyer agent compensation is offered at all), irrespective of whether such offer of compensation is connected to any specific property;

  • distribute or post spam or other unsolicited messages, chain letters, pyramid schemes, or similar communications through the Services;

  • impersonate another person, misrepresent your affiliation with another person or entity, or make any representation to any third party under false pretenses;

  • reproduce, publicly display, or otherwise make accessible on or through any other website, application, or service any reviews, ratings, or profile information about real estate, lending, or other professionals, underlying images of or information about real estate listings, or other data or content available through the Services, except as explicitly permitted by us for a particular portion of the Services;

  • upload invalid data, viruses, worms, or other software agents to the Services;

  • post, reproduce, publicly display, or otherwise make accessible any content, which we, in our sole judgement and discretion, consider illegal, offensive or objectionable including without limitation content that harasses, discriminates, demeans, threatens or disparages any individual or class of individuals;

  • interfere with, or compromise the system integrity or security of the Services, or otherwise bypass any measures we may use to prevent or restrict access to the Services;

  • conduct automated queries (including screen and database scraping, spiders, robots, crawlers, bypassing “captcha” or similar precautions, or any other automated activity with the purpose of obtaining information from the Services) on the Services

User Materials

The user may be required to provide or supply certain materials for the App. The user agrees that said provided materials can be used, shared, stored, or duplicated by third parties for the purposes of proving the services of the app. Services that may be added in the app may also use said materials in any way necessary to deliver the services of the app.

UGC Disclaimer and Definition

Photos, videos, and other data may be created by the user and provided to the app. This images are user generated content and the user gives the right to use said photos or videos as needed to market the app. User generated content is any user materials provided to the app including, but not limited to - photos, videos, reviews, messages, comments, and social media content featuring the services of the app. 

Third Party Linked Services/Sent Information

TruHome does not provide any data to third party services that the user creates in the TruHome application. All data is stored and shared with third party servers through industry leading encryption and security processes.

Intellectual Property

The services provided by TruHome are owned and operated by the TruHome LLC. The user interfaces, design, information, data, code, products, software, graphics, and all other elements of the Services that we provide are protected by intellectual property and other laws and are the property of the TruHome or its affiliated third parties. Except as expressly allowed by these Terms of Use, you may not make use of the TruHome values, scores, products, reports, or scans that are not granted expressly in these Terms of Use.

DMCA and Copyrights

We respect the intellectual property rights of others and ask that everyone using the Services do the same. Anyone who believes that their work has been reproduced on the Services in a way that constitutes copyright infringement may notify our copyright agent in accordance with Title 17, United States Code, Section 512(c)(2), by providing the following information:

  • (i) Identification of the copyrighted work that you claim has been infringed;

  • (ii) Identification of the material that you claim is infringing and needs to be removed, including a description of where it is located on the Services so that the copyright agent can locate it;

  • (iii) Your address, telephone number, and, if available, e-mail address, so that the copyright agent may contact you about your complaint; and

  • (iv) A signed statement that the above information is accurate; that you have a good faith belief that the identified use of the material is not authorized by the copyright owner, its agent, or the law; and, under penalty of perjury, that you are the copyright owner or are authorized to act on the copyright owner’s behalf in this situation.

Privacy Policy

TruHome AI will collect, use, store, and disclose personal information in accordance with our Privacy Policy. Consult our policy for more information, which is included in these terms of use.

Consent to Communications

By using TruHome and creating an account, you consent to receiving certain electronic communications from us as further described in the Privacy Policy. You agree that any notices, agreements, disclosures, surveys, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.

Notice to California Residents

If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the Service or to receive further information regarding use of the Service.